Travel and Tourism in South Africa 2020- Impact of COVID-19

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DUBLIN: The “Travel and Tourism: Travel Agencies, Tour Operators and Related Services in South Africa 2020” report has been added to’s offering.

This report focuses on travel agencies, tour operators and related services in the travel and tourism industry. It includes information on the size and state of the sector and international and domestic tourism statistics. There are profiles of 53 companies including well known players such as Tourvest, Travelstart, and Rennies Travel. Other profiles include Flight Centre, which will close 40% of its network due to the effect on its business of coronavirus and And Beyond, which is streaming game drives during the coronavirus crisis.

Coronavirus: The coronavirus outbreak has resulted in the suspension of travel and tourism into and around South Africa. Most tourist accommodation has shut down for the lockdown, as have travel agencies. The lockdown will have a significant impact on the travel and tourism sector, and the recovery will be slow due to an expected reluctance to travel and because tourism has one of the highest risks of transmitting the virus. The Department of Tourism has made R200m available to assist SMEs.

Travel and Tourism: Travel Agencies, Tour Operators and Related services: The travel and tourism sector is a labour-intensive industry that has been identified by government as a key driver for South Africa’s economic and social development. Government wants to double international tourist arrivals by 2030. The coronavirus pandemic has resulted in global and domestic restrictions on travel, and the travel and tourism sector is expected to be severely affected.

Disruption: The sector has been disrupted in recent years by sites and apps that have replaced the services of travel agents, and taken market share away from traditional players. However, for bulk tour and cruise bookings, brick and mortar travel agencies still maintain a large share as clients can save money by booking through an agent. Online tools and video conferencing, which have become increasingly prevalent in the lockdown, have reduced the amount of travel and business meetings as they save money and time. Many check-in and customer service processes are now automated.

Key Topics Covered


2.1. Industry Value Chain
2.2. Geographic Position


4.1. Local
4.1.1. Corporate and Government Actions
4.1.2. Regulations and Government Policies
4.1.3. Enterprise Development and Social Economic Development
4.2. Continental
4.3. International

5.1. Coronavirus
5.2. Government Initiatives
5.3. Economic Environment
5.4. Rising Operating Costs
5.5. Environmental Concerns
5.6. Sharing Economy
5.7. Cyclicality
5.8. Crime and Security
5.9. Technology, Research & Development (R&D) and Innovation
5.10. Labour

6.1. Barriers to Entry




10.1. Publications
10.2. Websites

Companies Profiled

  • Comair Retail Travel Services (Pty) Ltd
  • Travel Vision (Pty) Ltd
  • Trafalgar Tours (Pty) Ltd
  • Rennies Travel (Pty) Ltd
  • Tourvest Holdings (Pty) Ltd
  • ERM Tours (Pty) Ltd
  • Akilanga (Pty) Ltd
  • African Eagle Cape Town Day Tours (Pty) Ltd
  • Abercrombie and Kent Safaris (Pty) Ltd
  • Egoli Tours (Pty) Ltd
  • Austria Connection CC
  • Songhai Travel (Pty) Ltd
  • Serendipity Tours (Pty) Ltd
  • Flightsite (Pty) Ltd
  • Travelstart Online Travel Operations (Pty) Ltd
  • African Eagle of Southern African Territories (Pty) Ltd
  • Cullinan Holdings Ltd
  • Flame of Africa CC
  • Beachcomber Marketing (Pty) Ltd
  • Quadrel Travel Management (Pty) Ltd
  • Connex Travel (Pty) Ltd
  • Flight Centre Travel Group (Pty) Ltd
  • Harvey World Travel Southern Africa (Pty) Ltd
  • Sure Travel (Pty) Ltd
  • Coega Development Corporation (Pty) Ltd
  • And Beyond South Africa (Pty) Ltd
  • African Impact Safari Operator CC
  • Club Travel SA (Pty) Ltd
  • Overseas Visitors Club (Pty) Ltd
  • STA Travel (Pty) Ltd
  • ITT Inspirations Travel and Tours (Pty) Ltd
  • Jetstar Travel (Pty) Ltd
  • Seeza Tourism SME Network NPC
  • Soul Traveller Tourism SA (Pty) Ltd
  • Travelingcheapskates (Pty) Ltd
  • Lebo’s Backpackers CC
  • Siviwe Tours (Pty) Ltd
  • Wilderness Holdings Ltd
  • IGO Travel (Pty) Ltd
  • Booking South Africa (Pty) Ltd
  • Afristay (Pty) Ltd
  • Bushbreaks and More (Pty) Ltd
  • Reed Park Trading (Pty) Ltd
  • Computravel CC
  • XL Travel (Pty) Ltd
  • Rakoma Travel (Pty) Ltd
  • Seolo Africa (Pty) Ltd
  • Legacy Hotels and Resorts (Pty) Ltd
  • More Family Collection (Pty) Ltd
  • Newmark Hotels (Pty) Ltd
  • Isibindi Africa Game Lodges (Pty) Ltd
  • Zulu Nyala Game Ranch (Pty) Ltd
  • Sanctuary Retreats Ltd

For more information about this report visit

Source: Research and Markets